Technician gave me a window of 1-4pm, I called at 330 to see if he was on his way. He told me he would be there at 4pm, reason being was because of the amount of work orders he had that day. He was also by himself, had no helper. I was very satisfied that he was able to repair my garage door. He was very professional considering he showed up on a Friday afternoon on a 100 degree day. Thanks again
In each of our branches, we have the best team of expert professionals who know how to handle each and every type of garage door and its components. This is because all of our technicians go through a rigorous training process, covering every known garage door repair technique. We do not let them onto the field until we know that they are completely trained, and can perform a job to perfection. Aside from this, they are continually updated with all the latest knowledge, information and training in order to do their work efficiently.
However, if you are confident that you don’t just need new batteries, make sure to call a professional. A service person with a lot of experience will be able to look at the problem and quickly diagnose the issue, saving you precious time. Again, while you may be able to save money in the short term by taking a day off and troubleshooting the problem yourself, the amount of energy and time lost as you search out the issue will quickly surpass the cost of a professional repair.
R-value describes the power of the insulation in your door. The higher the r-value, the stronger the insulation. Those doors will have better energy efficiency than doors that have a low r-value. Basic doors have an r-value of 0.0 with no insulation. The first step up gives you 1-3/8” insulation at a 6.5 rating. Next, a 1-3/8” thickness with Intellicore has a 12.9 r-value. The best option on the market is the 18.4 r-value, which has 2” Intellicore insulation.
Though you can do some maintenance to your garage doors on your own, it may be a good idea to schedule routine inspections with a professional. A typical service call will include a manual inspection of the door and opener. Then adjustments can be made including spring tension, chain/belt tension, limits and force adjustments and door lubrication. Fees for this service vary from place to place, but garage door repairs typically cost between $147 and $340. 

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The average lifespan of torsion springs is determined by its cycle count. Garage Door Medics provides springs with an average of 25,000 cycles and we can provide custom size springs for any door. The industry standard is 10,000 cycles. When a garage door is used more frequently, the springs may not last as long. If you begin to see signs of wear, it’s time to give Garage Door Medics a call!


Extension spring systems should always be restrained by a safety cable that runs through the middle of the spring, tying off to a solid point at the rear and front of the horizontal door track. Extension springs represent a hazard to bystanders when a spring, pulley, or cable breaks under tension. Metal parts from extension spring systems can suddenly be launched.

2/20/2019 Hello Essie K, glad we where able to provide you with great service and a quality job. I would like… Hello Essie K, glad we where able to provide you with great service and a quality job. I would like to thank you for leaving us your feedback on the experience with our company. Always good to hear that our technicians are keeping up our Rockstar standards. We like to hold our communication with all clients or potential clients at a top priority. We will always do our best to respond and give our best options and solutions related to any garage door needs. Please contact us with any future garage door needs. Read more

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While a sudden issue is usually easily repaired, a consistent issue that has gone unaddressed for months or years will likely require a total replacement. The problem is that garage doors have a number of heavy, powerful moving parts. If the door is working as it is designed, it can open and close hundreds and hundreds of times without issues. However, if there is even a small issue in the lifting mechanism that repeatedly influences the movement of the door, you will soon find that the damage caused over those hundreds of lifts can’t be fixed.

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Insulation, which increases energy efficiency and can help to lower utility bills, is crucial when a garage door is attached to the home. In this case, doors with high R-values are preferred. This means it has insulation that can keep the heat in. The higher the R-value, the better insulated your garage will be against outside noise and cold and hot air.

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They sent Doug Fussell out to my house on the day after Christmas! I had only called them three days before! Doug was a premier technician, very thorough and very efficient. I expected him to take two days, since he was replacing two doors and adding openers on each door. He only took the daylight hours of one day! I could not believe how fast he was! In addition, he thoroughly taught me how to use the remote openers. I highly recommend them to anyone!

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Sunday morning comes, he arrived on time w all the tools needed, told me it'll take around 4 hours. He stayed in the garage and worked and came to me when he was done. He replaced my garage door, my garage motor, and the siding around my garage door since it was bad. All in all he did an amazing job. Hubby and I love our brand new garage door and motor. So much nicer and quieter than our old one. He's very attentive, explains everything to you and answers all your questions, he even answers you right away when you call or text. If you're in need of a repair or a brand new door and or motor he's the one to call. Thank you so much for all your help.

We specialize in all forms of garage door services, including broken spring repair, broken garage openers, and more. Garage doors are one of the more complicated parts of your home, and can be dangerous if they malfunction. Call Hill Country Overhead Door today if you’re concerned about the status of your garage door. We will send expert technicians to inspect your garage door, and you won’t need to pay us anything until you schedule your service.
When I called to schedule the repair service, I was transferrd 5 times and spoke with 6 service reps. Each rep was very confused by my request to get my garage door repaired. One rep actually told me that Sears doesn't repair garage doors. I had to tell her that Sears installed the door. When I finally found a rep who could schedule my service, it took one week for the appointment.

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After you’ve ordered your new garage door, we’ll perform a site inspection to confirm your door size. We’ll contact you to schedule the installation, and our professional installers will do the rest. They’ll deliver your door, take down the old door, reconnect your opener if there is one, seal your perimeter and provide a final walk-through where they’ll clean up the area and haul away your old door. Additional fees for haul away may apply in some markets. We are happy to provide answers to questions you may have at the time of your garage door and opener installation.
When a torsion spring is wound up, it grows 2” in length. This is because the spring starts to compress and the metal has to go somewhere. After the spring is wound, the winding cone is clamped down on the torsion shaft so it can turn the drums to wind the cables as the door goes up. Since the end of the spring is “set” on the shaft, a two-inch gap is left when the spring break's. This is the most definite way of determining you have a broken garage door spring. 
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