Roberto was very courteous and explained the details of what he was doing. He also pointed out a repair I might consider having done (replacement of the bottom panel of my door) and asked the office to follow up with me on this. Someone did follow up with me and since replacement of the bottom panel is not an option and I would have to replace the door, I decided that I can wait.
There are a few different types of garage door cables, actually, depending on the type of spring system you have. If you have torsion springs in your garage, then there are torsion spring cables that loop at one end and have a crimped stop at the other end. These cables must be secured and wound in a particular way.  Some garages have extension springs that run along either side of your garage door, and these springs, of course, require particular extension spring cables. The next types of cables are the safety cables that are used with extension springs, running through the center of the springs to prevent any damage or injury if the spring were to snap.

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Whether you're looking for the beautiful " Carriage House" style that adds beauty to your home, an energy efficient door that keeps your home warm or cool while reducing energy bills, or just needs a Custom Garage Door we've got a model that fits your needs. Learn more here.. Or come visit us at our new showroom to check out 25+ door models in person.

Technician gave me a window of 1-4pm, I called at 330 to see if he was on his way. He told me he would be there at 4pm, reason being was because of the amount of work orders he had that day. He was also by himself, had no helper. I was very satisfied that he was able to repair my garage door. He was very professional considering he showed up on a Friday afternoon on a 100 degree day. Thanks again
Garage door cables are of utmost importance.  They are made of metal and are meant to be very strong, but they are also flexible since they are repeatedly pulled and lowered through a pulley system and then wound and unwound around a drum at the top of the garage door as the door opens and closes. Just because they are strong, however, doesn’t mean they are impervious to breaking. A broken or faulty cable could cause your garage door to stop working correctly. Even worse, if one of the springs was to snap and the cable wasn’t in place, the broken spring could fly across the garage and cause a huge amount of damage, maybe even killing someone. You can imagine why it’s important to pay attention to the health of your garage door cables and call a professional if you notice one is damaged or broken.
While it would be wonderful if door springs lasted forever, the reality is that the simple act of opening and shutting the door multiple times every day isn’t easy. It’s hard on the springs, even though they’re built to do it. Most springs will last for a while, but they won’t last forever. The regular wear and tear of endlessly opening and shutting the door breaks them down and eventually, they’ll need to be replaced.

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Finally, we also carry any and every residential garage door product that you need to have a state-of-the-art, secure and safe garage door. We are proud certified dealers of Clopay doors, the most durable and versatile doors on the market. With over fifty years of garage door manufacturing experience, you can trust Clopay quality, just as you can trust our team to install these highest-quality doors.

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Garage door springs don’t require extensive care and maintenance. However, they also can’t be left entirely to their own devices. Spraying the springs with WD-40 is a good place to start. It’s also a good idea to check the balance of the garage door every year. To do this, simply lift the garage door up about halfway and let go. If the springs are in good working condition, the door should remain still. If the springs are beginning to weaken, the door might sag or fall. By taking these basic steps, you can preserve your door springs for longer.
The spring on our garage snapped and Ryan arrived and repaired it quickly. He was also very helpful giving tips on maintenance, what future problems with the garage opener that might occur, and special functions that our garage opener had that we were unaware of. Definitely going to go with Rockstar and Ryan with all our future garage door opener problems.

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Finally, we also carry any and every residential garage door product that you need to have a state-of-the-art, secure and safe garage door. We are proud certified dealers of Clopay doors, the most durable and versatile doors on the market. With over fifty years of garage door manufacturing experience, you can trust Clopay quality, just as you can trust our team to install these highest-quality doors.
If your garage door is not opening or has become jammed, you may need to replace the garage door cables. Unless you have the proper tools and know-how, this is a job best left to a professional due to the weight of the garage door and the extreme tension of the springs. The cost of repair will vary depending on your location, the length of the cables you need, and the time it takes the pro to do the replacement.
After setting up an appointment with us, Dan showed up promptly at the agreed upon appointment time and gave us options(pros &cons of replacing vs repairing of the garage door). We decided to replace the door. Dan listened to our concerns and budget limitations very professionally and patiently. This was a first experience with garage door replacement for us. Dan actually emailed us with the estimate to replace the door immediately, very impressive!
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