I called for a quote and they fit me in same day. I already has a quote from a different company for 1100 and wanted to compare prices. So Jesse came out and was very nice, said it was a pretty simple fix and he could do it now if I wanted for 299, including parts. He had my door fixed and working in the time it took the other company to take photos and give me a quote!! The other company made it sound complicated and like this big expensive project. Jesse said it was called a "crash door" and he fixed it by himself in about 30 minutes. I was totally amazed. HIGHLY recommended this company.

Locating a contractor - there are many professional overhead garage door companies. It is always advisable to contact at least three different agencies and request a bid or quote for the work. Be sure that each quote includes the costs for a few different types of doors, any installation fees, and the cost of wiring the electronic openers. Standard prices range from:


Technician gave me a window of 1-4pm, I called at 330 to see if he was on his way. He told me he would be there at 4pm, reason being was because of the amount of work orders he had that day. He was also by himself, had no helper. I was very satisfied that he was able to repair my garage door. He was very professional considering he showed up on a Friday afternoon on a 100 degree day. Thanks again
We are proud of the work we do in Northwestern North Carolina. We love this community and we love serving it. So whether you think you need a small repair or a major overhaul, we want to be the team that helps you increase the value of your home while making it a safer place to live for you and your family. Our professional and friendly sales team are eager to connect with you, so contact us today and find out just how we can ease your concerns and make transform your garage!
While it would be wonderful if door springs lasted forever, the reality is that the simple act of opening and shutting the door multiple times every day isn’t easy. It’s hard on the springs, even though they’re built to do it. Most springs will last for a while, but they won’t last forever. The regular wear and tear of endlessly opening and shutting the door breaks them down and eventually, they’ll need to be replaced.

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Our garage door springs busted at 8:30am on Sunday and Ryan & Willy came at 11:45am. Yes, on a frickin Sunday! Not only did they fix my busted door, they fine tuned and greased the other doors too at no charge. They left at 12:30pm in the 45min they told me it was going to take. Did I mention that the time they told me they were coming was from 12-3pm? I wish everyone worked this way. True 5 star rating. It's almost Amazonish.
  I called early evening and got an actual person. The spring had bust on our garage door and our car was held hostage by it.  We set up and appointment there and then, and the guys came the next day, fully equipped with the parts needed, in the window that was provided. Everything got upgraded, tuned up, and we're in better shape than before. A job well done at a very fair price!

Garage doors cause injury and property damage (including expensive damage to the door itself) in several different ways. The most common causes of injury from garage door systems include falling doors, pinch points, improperly adjusted opener force settings and safety eyes, attempts at do-it-yourself repair without the proper knowledge or tools, and uncontrolled release of spring tension (on extension spring systems).
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We look out for the safety of our customers and their families. That’s why we do not sell garage door torsion springs separately to consumers, and it’s also why we recommend putting your broken garage door in the hands of our experienced technicians. At Garage Door Medics, we are licensed, bonded, and insured. We have completed thousands of garage door installations and spring repairs, and we make sure they are done safely and with the right springs for your garage door system.
Another scenario is the garage door goes up very slowly when using the automatic opener. Some garage door openers have DC motors that start off slow when opening and then kick into a higher speed. If you have a broken spring, the opener might stay in the slower speed due to the heavy weight of the garage door. If this happens to you, close the garage door and pull the emergency release rope. Next, try to lift the door. If it is really heavy, then you most likely have a broken garage door spring.
Vincent was professional, informative, personable, efficient, and cleaned up his work area as he worked. I told him and now I am telling you... He my "Jordan" of garages. Give him a raise or at least a bonus. Thank you for sending him for my install. I am extremely pleased with my garage opener & with his install and information I am confident in its operation. Thank you.
"I wanted to thank you for the overall great customer service Garage Door Nation recently provided me regarding a broken torsion spring on my 7'x16 garage door. Having heard the horror stories associated with DIY torsion spring replacements, I was concerned about my ability to tackle my garage door repair on my own. However, the expert videos on how to properly measure and order parts as well as the "how to" on the actual replacement made the project simple and straight forward. Additionally, I received my parts in three business days which allowed me to complete the repair ahead of schedule."
Garage door spring snapped.  Called 4 companies for best price, best springs and longest warranties on parts and labor.  Search no further, Rockstar Garage had it all.  Manager, Louise, gave me a incredible deal and had service tech, Willie, out to my home same day, within 2 hrs!!  It was pouring rain too!  Willie went above and beyond to tune up my door, lube it and showed me some tricks to save more $$ in the future.  Just a class act all the way around!

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When a torsion spring is wound up, it grows 2” in length. This is because the spring starts to compress and the metal has to go somewhere. After the spring is wound, the winding cone is clamped down on the torsion shaft so it can turn the drums to wind the cables as the door goes up. Since the end of the spring is “set” on the shaft, a two-inch gap is left when the spring break's. This is the most definite way of determining you have a broken garage door spring.
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