When a torsion spring is wound up, it grows 2” in length. This is because the spring starts to compress and the metal has to go somewhere. After the spring is wound, the winding cone is clamped down on the torsion shaft so it can turn the drums to wind the cables as the door goes up. Since the end of the spring is “set” on the shaft, a two-inch gap is left when the spring break's. This is the most definite way of determining you have a broken garage door spring.
is to provide our customers with outstanding garage door repair services. We not only meet their expectations; we exceed them. We offer unmatched value, the best products in the industry, and services that simply can’t be beat. It’s no wonder why when the residents and business owners are in need of garage door repair services in Santa Rosa, we are the first company they call.
If your garage door is equipped with only one torsion spring, it will be much harder to get your door open. You will need to get 2-3 people to help lift the door up because the full weight can be anywhere from 150 to 300 pounds. We don’t recommend lifting the door when the spring break's due to the danger of it falling on someone. If you absolutely must get your garage door open, raw strength is what you need. When you get the door in the up position, use vise-grips or a c-clamp on the track below the bottom roller to hold the door in the up position.
I requested a quote through Yelp and received a reply in less than 30 min. The next day I requested service around 8:30 and received a slot from 10:00-1:00. Ryan arrived at 10:30 and took less than 40 minutes to replace both springs, install a support bracket and lubed up all joints and tightened the opener's belt. Ryan was extremely professional, polite and knowledgeable. Definitely recommend!!!
If your garage door goes up and down in a jerky motion, you might have one broken spring on a two spring system. Some garage door openers are strong enough to lift a door with only one good spring. The “herky jerky” motion is especially common with garage doors equipped with extension springs. It might be something as simple as lubricating your garage door pulleys, hinges, and rollers. When in doubt or if something doesn’t feel right about your door, call a service company to have it serviced.
Luckily, your garage door is a pretty sound investment. According to Garage Wow Now, garage doors were ranked in the top three for home improvements whose costs are recouped through increased home value. Similarly, realtors regularly increased the list price of a home with a new garage door by 1 to 4 percent! That means, if you spend $2000 on a new garage door, you can increase the value of your home by almost $8000 if you have a $200,000 home. Furthermore, compared with the other two highest rated improvements — siding replacement and deck installation — a garage door replacement is far more affordable.

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Many jobs around the house are fairly easy fixes. It’s relatively easy to clean out your fireplace, clean the leaves from the gutters or repaint a wall. It’s a different thing to replace your garage door spring. It’s careful work that is almost impossible to do correctly the first time. Garage door professionals spend a great deal of time learning how to do it properly, and even the most detailed instructions won’t make you an expert in the span of a few hours. It can be almost infuriatingly annoying at times and is simply better left to professionals.

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So, why did my cable break? These cables move every time the door is operated and travel over a system of pulleys or wind on a cable drum or spool. Over time this part may wear from use or deteriorate from moisture near the bottom of the door. Should a pulley be suffering from faulty bearings it may also accelerate the wear. Should the door be out of adjustment the cable may be rubbing on other hardware items such as the track which will also accelerate wear. A visual inspection will often allow a cable to be replaced before it fails. Look for signs of corrosion, rust, fraying or excessive wear.

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Go for the look of wood with less upkeep with low-maintenance faux wood composite & steel garage doors from our Canyon Ridge® & Coachman® Collections. Our Gallery, and Classic Collection garage doors are also available with Ultra-Grain®, a wood look durable paint. If you’re looking for a more traditional look, our Classic™ Collection of steel raised panel and flush panel garage doors complement most home styles. Add one of our many decorative window options to customize the door's appearance and let natural light into your garage.
Garage door cables are of utmost importance.  They are made of metal and are meant to be very strong, but they are also flexible since they are repeatedly pulled and lowered through a pulley system and then wound and unwound around a drum at the top of the garage door as the door opens and closes. Just because they are strong, however, doesn’t mean they are impervious to breaking. A broken or faulty cable could cause your garage door to stop working correctly. Even worse, if one of the springs was to snap and the cable wasn’t in place, the broken spring could fly across the garage and cause a huge amount of damage, maybe even killing someone. You can imagine why it’s important to pay attention to the health of your garage door cables and call a professional if you notice one is damaged or broken.
Garage door manufacturers typically produce garage doors fitted with torsion springs that provide a minimum of 10,000 to 15,000 cycles and are guaranteed for three to seven years. One cycle is a single opening and closing sequence. Most manufacturers offer a 30,000 cycle spring. However, it is important to remember that if the weight of the garage door is increased by adding glass, additional insulation, or even several coats of paint, the life of the torsion spring may be greatly reduced. Additionally, springs at highly humid environments, such as coastal regions tend to have a significantly shorter cycle life, due to the corrosive cracking.
Even though most of us are likely used to seeing this small spring in place on our garage door, we don’t often think too much about it, and we simply count on it working when we need it to. Unfortunately, it doesn’t last forever and will eventually need to be replaced. It’s best to be proactive and notice when it begins to look worn down before it actually breaks. Otherwise, you may find yourself trying to open the garage door to drive to work one morning, only to find that the door won’t open because the spring is broken.

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Perfect name for a FANTASTIC company! These guys are definitely ROCKSTARS!!! Our garage door stopped working late one evening (the perfect time for something to break, right?!?!). I found Rockstar Garage Door after calling another company who left me in the lurch for over 2 hours with zero help. I am SO thankful I called Rockstar. Ryan talked me through some troubleshooting ideas. When those didn't work, he hopped in his truck and came right over (he even called back to give me an accurate ETA based on his GPS). He got the door closed for us that night so safety and security weren't a concern and scheduled an appointment for the following day. On the day of our appointment, Ryan arrived early (after calling to confirm it'd be ok to do so). He fixed all the issues we were having with efficiency (we needed a new motor) and tripled checked everything. Ryan was professional, personable and answered all the questions I had. He walked me through the new setup making sure I understood how everything worked before leaving. Service was prompt and reasonably priced. I couldn't ask for better service and definitely recommend using this company. Thanks Ryan (and Rockstar Garage Doors)!!
In addition to the bodily risk involved, it’s simply not an easy task. There’s the possibility that you will not install it correctly. At worst, this creates the risk that the mechanism will fail at the wrong time and injure you or someone in your family. At best, this means it will malfunction, and you’ll have to call professionals to fix it. It will save time, money and potential heartache to simply call a professional to install your new door springs correctly the first time.

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Always good to hear that our technicians are keeping up our Rockstar standards. We like to hold our communication with all clients or potential clients at a top priority. We will always do our best to respond and give our best options and solutions for anything garage door related. Please feel free to contact us with any future garage door needs. Read more
All measurements should be in feet and inches. Step 1, measure across the existing door or desired space for the width, then up and down for the height. The rough opening of your space should be the same size as the door. Step 2, measure the sideroom, which is the space beside your door. Measure the width of the left side, and then the width of the right side. Step 3, measure the space above the door, which is called the headroom. Measure the height of the distance between the top of the door opening and the ceiling. Step 4, measure the ceiling, which is called the backroom. You’ll need to measure the distance of the garage door opening toward the back wall of your garage. You should have 6 total measurements in all once you’ve finished measuring the space. Keep in mind that having an automatic garage door opener installed might call for additional backroom or ceiling space.
Always good to hear that our technicians are keeping up our Rockstar standards. We like to hold our communication with all clients or potential clients at a top priority. We will always do our best to respond and give our best options and solutions for anything garage door related. Please feel free to contact us with any future garage door needs. Read more

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When a garage door service company gets a phone call in reference to a broken spring, the first thing the homeowner usually says is “the cables are broken”. This makes sense because the cables on a garage door will fly every which way, fall to the ground, become disconnected from the door, or even get caught in between the garage door and the jamb. It is rare for cables to break or need replacing when a garage door spring breaks. If your garage door has two torsion springs, the second spring will keep the cables tight and on the drums. You will have to look up at the springs to determine if one is broken.

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Finally, we also carry any and every residential garage door product that you need to have a state-of-the-art, secure and safe garage door. We are proud certified dealers of Clopay doors, the most durable and versatile doors on the market. With over fifty years of garage door manufacturing experience, you can trust Clopay quality, just as you can trust our team to install these highest-quality doors.
My garage door has been opening and not opening at times. Finally Thursday it completely shut down on me. Sent them a message for a quote, and Daniel got back to me with in five mins. Diagnosed the problem for me and offer to be here early morning to help me get my car out of the garage so I didn't have to walk my daughter to school. He arrived in the time frame he told me, introduced him self and was very professional, and friendly. Explained everything to me helped me order a new garage door to be installed on Sunday morning.
Sears Craftsman Garage Door Openers are America’s favorite. We have several options to choose from that will fit your individual needs. Sears garage door opener selections includes 1/2 horsepower, 3/4 horsepower, belt and chain drive as well as the Craftsman Smart Control garage door opener which allows you to control and monitor your garage door even when you are away from home.
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