I immediately received a call back after leaving a message and got a same day appointment. Ryan, the technician, came out within the time frame quoted, was kind and super knowledgeable about garage doors. He quickly figured out that our keypad was not programming because of its location and the fact that it does not transmit through steel (which our garage door is partly made of). He installed an updated, more compatible keypad within minutes and like magic, we had a functioning keypad! He was kind enough to stay afterwards to explain the different functions on our garage door as well. On top of their stellar customer service, their prices are competitive and reasonable. The service fee was $89 and the keypad replacement was $75.
These guys are great...called this morning after seeing them show up on Yelp. They literally showed up within 20 minutes of the call and fixed my garage in less than an hour (torsion springs). The fix was clearly described and the cost was extremely reasonable. Ryan was the nicest guy and also cleaned up another issue. Would definitely recommend!
If your door feels heavy, it is likely that your springs have started to wear down and are no longer capable of bearing the weight that they once did. Now, don’t worry, just because a spring is starting to lose its strength doesn’t mean it will snap at any moment. However, simultaneously, a weak spring isn’t any safer to try and repair on your own.
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Garage door manufacturers typically produce garage doors fitted with torsion springs that provide a minimum of 10,000 to 15,000 cycles and are guaranteed for three to seven years. One cycle is a single opening and closing sequence. Most manufacturers offer a 30,000 cycle spring. However, it is important to remember that if the weight of the garage door is increased by adding glass, additional insulation, or even several coats of paint, the life of the torsion spring may be greatly reduced. Additionally, springs at highly humid environments, such as coastal regions tend to have a significantly shorter cycle life, due to the corrosive cracking.
A common material for a new garage door is steel sheet formed or stamped to look like a raised panel wooden door. Steel doors are available in uninsulated, insulated, and double skin steel. A design mimicking carriage house doors has become popular since early 2000s, and many manufacturers clad the exterior of a steel door with composite, vinyl boards, or other trim to give it the appearance of wood.
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Insulation, which increases energy efficiency and can help to lower utility bills, is crucial when a garage door is attached to the home. In this case, doors with high R-values are preferred. This means it has insulation that can keep the heat in. The higher the R-value, the better insulated your garage will be against outside noise and cold and hot air.
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With garage door installation costs, these numbers also include the actual purchase of the new door and other hardware, including the tracks, adhesives, connectors and fasteners. Keep in mind that if these numbers seem extreme, garage door replacement and upgrades can yield, on average, one of the highest returns on investments for homeowners — with an expected 85 percent.
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Always good to hear that our technicians are keeping up our Rockstar standards. We like to hold our communication with all clients or potential clients at a top priority. We will always do our best to respond and give our best options and solutions for anything garage door related. Please feel free to contact us with any future garage door needs. Read more
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When I called to schedule the repair service, I was transferrd 5 times and spoke with 6 service reps. Each rep was very confused by my request to get my garage door repaired. One rep actually told me that Sears doesn't repair garage doors. I had to tell her that Sears installed the door. When I finally found a rep who could schedule my service, it took one week for the appointment.
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Repair Sagging Garage Doors – As doors and homes age, they can shift and move and sometimes this results in a garage door that needs to be realigned or reinforced. We will send a technician to your home to adjust the doors and to inspect the entire opening to make sure the door isn’t damaged. Once we understand the problem, we will fix the needed parts and make any adjustments to the door.
The technician, Robert Helton, was very pleasant, helpful, and professional. He repaired the garage door opener expeditiously and explained why it hadn't worked properly. He also checked the chain mechanism and the door itself and showed me how to manually work the door should I need to do that in the future. I was very pleased with this repair work.
Garage door spring snapped. Called 4 companies for best price, best springs and longest warranties on parts and labor. Search no further, Rockstar Garage had it all. Manager, Louise, gave me a incredible deal and had service tech, Willie, out to my home same day, within 2 hrs!! It was pouring rain too! Willie went above and beyond to tune up my door, lube it and showed me some tricks to save more $$ in the future. Just a class act all the way around!
Springs are one of the primary components in all garage door systems. Torsion springs are usually mounted horizontally over the door opening. As the door closes, cables add tension to the springs and as the door opens that tension is released. The opening of the door causes the springs to unwind in conjunction with the weight coming off the door. This achieves a natural buoyancy. However, as the door moves up and down over time and the cycle count rises, the steel in the torsion springs will grow weak and will no longer be able to create energy or lift your garage door.
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Thank you so much for being available and sending Ryan out to fix our garage. The door wasn't closing and finally I noticed 2 rollers off the track. Afraid the door would fall and also afraid to leave it open overnight I searched for 24 hour service. 30 minutes later Ryan arrived and fixed the door, lubricated the track and hinges and tightened everything up. I definitely feel safer knowing the door is in place. He also helped me program my homelink and taught us safety features we didn't know about! Thanks again for coming out on short notice.
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Jerrod the technician had answers to all my questions. He was very knowledgeable and very patiently explained what was going on with my garage door and the opener. I would definitely recommend A1 garage door service to friends and family. I was given options to either repair the door or replace it. I will get the door replaced when it gets non-functional from A1 garage door service.
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Good response time and service; Question - I googled to find the Sears Garage Door repair phone number. During the conversation, I was unsure if this was "Sears" or a "contractor service" or other service. I had to ask if this repair person was coming from "Sears" or an independent repair. I was concerned until the service man arrived in a sears truck wearing Sears apparel. You might want the process to be more clearly identified as Sears.