10The type of garage door shown provides the necessary lift assistance with a “torque tube.” If you intend to use an opener, wait to install the tube. Otherwise, install the torque tube according to the manufacturer’s directions. Roll up the door about 4 feet to check for the alignment of the tracks, and make any adjustments. Then tighten all fasteners.

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When I called to schedule the repair service, I was transferrd 5 times and spoke with 6 service reps. Each rep was very confused by my request to get my garage door repaired. One rep actually told me that Sears doesn't repair garage doors. I had to tell her that Sears installed the door. When I finally found a rep who could schedule my service, it took one week for the appointment.

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Garage door spring snapped. Called 4 companies for best price, best springs and longest warranties on parts and labor. Search no further, Rockstar Garage had it all. Manager, Louise, gave me a incredible deal and had service tech, Willie, out to my home same day, within 2 hrs!! It was pouring rain too! Willie went above and beyond to tune up my door, lube it and showed me some tricks to save more $$ in the future. Just a class act all the way around!
We had a great experience with Plano Garage Door today. We came home to find out that our garage spring had broke and the garage door opener had twisted the rails and bent the top garage door panel. I called Plano Garage Door and they politely took my call and sent out a tech within a few hours. Scott arrived and replaced the broken spring, straightened out the door and the rails, and made sure everything was working well. We couldn't be happier with our experience with Scott and the company as a whole. I would highly recommend this company.
Technician gave me a window of 1-4pm, I called at 330 to see if he was on his way. He told me he would be there at 4pm, reason being was because of the amount of work orders he had that day. He was also by himself, had no helper. I was very satisfied that he was able to repair my garage door. He was very professional considering he showed up on a Friday afternoon on a 100 degree day. Thanks again
  I have nothing but nice things to say about Turbo Garage Door!  I had my new garage door opener installed about a month ago and it's been working great until about a week or so ago.  All of a sudden the door started popping up right when it was almost down to ground closed.  I played with it and determined that a support beam on the door seemed to be interfering with the safety sensors.  I called Turbo Garage Door for help and they were able to come out the next day.  And help they did!  The tech found the problem right away, and with a couple of well placed screws, the door was working great once again.  The problem was with the door, not the equipment that they installed, but they came out to solve the problem for me.  I would recommend Turbo Garage Door in a hot New York second!

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If you have a 1-spring system, you can choose to upgrade to a 2-spring system. The 2-spring system will make your springs last longer since it balances the weight on two instead of just one spring. It is not required but recommended. To convert to 2-springs, you will first need to find the measurements of your one spring and then use the form on our website to convert to a 2-spring system or just contact us. We will take care of you 24/7 via our online support.

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If your garage door is equipped with only one torsion spring, it will be much harder to get your door open. You will need to get 2-3 people to help lift the door up because the full weight can be anywhere from 150 to 300 pounds. We don’t recommend lifting the door when the spring break's due to the danger of it falling on someone. If you absolutely must get your garage door open, raw strength is what you need. When you get the door in the up position, use vise-grips or a c-clamp on the track below the bottom roller to hold the door in the up position.

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In order to replace your garage door spring(s), you will need to find the current measurements in order to accurately replace the spring(s). This should take about 3 minutes and you don't need to remove the springs or loosen the tension to measure them. Our springs are made to be a bit flexible, so you don't have to get it to an exact measurement. 

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Garage door springs counterbalance the weight of the door to make it easy to open and close. They serve the same purpose of counter weights used to balance doors in centuries past and in many doors today. For example, if a garage door weighs 100 pounds, a spring force of 100 pounds needs to pull against the weight of the door. This can be accomplished with springs that either stretch or torque special parts to assist in balancing the door.

A garage door spring replacement should cost between $175 and $225 for a single tension spring and between $250 and $300 for two tension springs. Most garage door companies carry a wide enough variety of spring sizes to cover most residential doors. As long as the proper amount of turns are put on the spring, there are more than one correct springs to use for any one door.

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When a spring breaks on a garage door an immense amount of energy being displaced. Torsion springs are mounted over the garage door and they have a shaft running through the middle. When they break, the spring unwinds in less than a second and creates a loud noise due to the coils spinning on the shaft. Based on customer feedback, it can be quite startling.
Test the door balance. A garage door should require only a few pounds of pressure to move it up and down. If springs wear out and lose their resiliency, a power garage door opener may need to work extra hard to lift the door. This can quickly wear out the motor on the opener. Replacing worn-out springs is usually a job for a professional technician.
Step 2: Check the tracks with a level to make sure they're properly aligned. Horizontal tracks should slant slightly down toward the back of the garage; with roll-up doors, the vertical sections of track should be exactly plumb. Both tracks must be at the same height on the garage walls. If the tracks are not properly aligned, loosen but do not remove the screws or bolts that hold the mounting brackets, and tap the tracks carefully into position. Recheck the tracks with the level to make sure they're in the right position; then tighten the screws or bolts at the mounting brackets.
  It has been a while since I needed their services it was on a weekend and I could not open my garage door they came out very quickly found the problem and had it repaired by the next day because they needed parts and it was later at night they took good care of me and were very professional I would use them again and I would recommend them to anyone they were excellent and very willing To do whatever necessary to meet your needs I enjoyed working with them I'd recommend them to anyone of you
Inspect your garage door cables often for fraying or kinks. Don’t forget to inspect the pulleys as well, as they can get worn out. If you find an area that is frayed, follow the cable’s path to see what could be causing the damage. There might be something sticking out that is damaging the cable, and you can remove the protrusion before it causes further damage. Keeping your cables clean is important to their health, as well. Remove any debris and keep your cables free of lubricants since they can attract dirt and grime, which can eventually cause your cables to stop working properly.

  Ohad and Carson are courteous and professional. I wanted to save money by using my existing steel door, which had been bolted to the garage opening and not opened for years. An installer on the crew noticed a crack in the old door frame and repaired it with a steel bracket, and then they installed a complete new opener and overhead track using the existing old door. Four weeks later, the garage door still works perfectly.

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Interested in garage door installation? You don’t have to know how to install a garage door or how to install a garage door opener. Lowe’s has you covered with professional, independent garage door installers to manage the job from taking measurements to the final garage door opener installation. Why take the time to learn how to install garage doors or how to install garage door openers? Invest less time and manage garage door installation costs. Contact Lowe’s for your project services today.


Given the complexity of a garage door and opener system, there are a variety of different areas something could go wrong. If your garage door shakes or is very loud during operation, the garage door closes all the way only to immediately open back up, the garage door opens slowly or closes too quickly, or the garage door opener and remote aren't working at all, you should seek help from a professional garage door repair specialist.
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