Home Depot local Service Providers are background checked, insured, licensed and/or registered. License or registration numbers held by or on behalf of Home Depot U.S.A., Inc. are available at homedepot.com/licensenumbers or at the Special Services Desk in The Home Depot store. State specific licensing information includes: AL 51289, 1924; AK 25084; AZ ROC252435, ROC092581; AR 228160518; CA 602331; CT HIC.533772; DC 420214000109, 410517000372; FL CRC046858, CGC1514813; GA RBCO005730, GCCO005540; HI CT-22120; ID RCE-19683; IA C091302; LA 43960, 557308, 883162; MD 85434, 42144; MA 112785, CS-107774; MI 2101089942, 2102119069; MN BC147263; MS 22222-MC; MT 37730; NE 26085; NV 38686; NJ 13VH09277500; NM 86302; NC 31521; ND 29073; OR 95843; The Home Depot U.S.A., Inc. is a Registered General Contractor in Rhode Island and its Registration Number is 9480; SC GLG110120; TN 47781; UT 286936-5501; VA 2705-068841; WA HOMED088RH; WV WV036104; WI 1046796.

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Step 1: Check the metal tracks inside the garage. Look at the mounting brackets that hold the tracks to the walls. If they're loose, tighten the bolts or screws at the brackets. Working inside the garage with the garage door closed, examine the tracks for dents, crimps, or flat spots. If there are any damaged spots, pound them out with a rubber mallet, or with a hammer and a block of scrap wood. If the tracks are badly damaged, they should be replaced.

Garage door springs don’t require extensive care and maintenance. However, they also can’t be left entirely to their own devices. Spraying the springs with WD-40 is a good place to start. It’s also a good idea to check the balance of the garage door every year. To do this, simply lift the garage door up about halfway and let go. If the springs are in good working condition, the door should remain still. If the springs are beginning to weaken, the door might sag or fall. By taking these basic steps, you can preserve your door springs for longer.


From a big-box store, basic garage door cables can run between $8 and $20, depending on the product. Your pro may charge you a different cost if they provide the cables. Your cables may not need to be replaced if they have simply come off the track, but broken cables will need to be completely removed and replaced. In either instance, the pros will need to secure or take down the door; unwind the springs; reset or replace the rollers, cables, and drums; and then wind the springs once more. For example, a pro could reset cables that have come off the track for $129.99. The average national cost for a garage door repair specialist is $80 - $110 per hour and the typical cost to replace a broken garage door cable is anywhere from $130 to $200.

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If you find yourself with a broken garage door cable, it’s a good idea to leave your garage door alone until a professional arrives to fix the issue. Opening and closing a garage door with a broken cable could cause more damage to the door, resulting in a more expensive repairman visit. No matter the level of the damage, you should definitely leave it up to a professional to avoid any injury.

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A1 Garage Door Service is the trusted service provider in installing, servicing and repairing all kinds and types of garage doors. We encourage you to check out the reviews of the people of Phoenix and Gilbert on the kind of garage door service that we provide. Our customers have consistently given us A+ ratings on BBB, 5-star ratings on Yelp and the Super Service Award on Angie’s List to express their satisfaction on our service.

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When a garage door service company gets a phone call in reference to a broken spring, the first thing the homeowner usually says is “the cables are broken”. This makes sense because the cables on a garage door will fly every which way, fall to the ground, become disconnected from the door, or even get caught in between the garage door and the jamb. It is rare for cables to break or need replacing when a garage door spring breaks. If your garage door has two torsion springs, the second spring will keep the cables tight and on the drums. You will have to look up at the springs to determine if one is broken.

From a big-box store, basic garage door cables can run between $8 and $20, depending on the product. Your pro may charge you a different cost if they provide the cables. Your cables may not need to be replaced if they have simply come off the track, but broken cables will need to be completely removed and replaced. In either instance, the pros will need to secure or take down the door; unwind the springs; reset or replace the rollers, cables, and drums; and then wind the springs once more. For example, a pro could reset cables that have come off the track for $129.99. The average national cost for a garage door repair specialist is $80 - $110 per hour and the typical cost to replace a broken garage door cable is anywhere from $130 to $200.
We know that a lot of garage door repair companies charge top dollar for their services. That’s not the case with Turbo Garage Door. We don’t think that you should have to pay a small fortune to have your garage door repaired. While it’s true that you can’t put a price tag on your safety, you shouldn’t be expected to pay an arm and a leg for it, either. We offer affordable rates that work for every budget, and we never sacrifice quality. Our expertise enables us to offer a world-class service to each and every client that we work with, minus the astronomical price tag.
A torsion spring counterbalance system consists of one or two tightly wound up springs on a steel shaft with cable drums at both ends. The entire apparatus mounts on the header wall above the garage door and has three supports: a center bearing plate with a steel or nylon bearing and two end bearing plates at both ends. The springs themselves consist of the steel wire with a stationary cone at one end and a winding cone at the other end. The stationary cone is attached to the center bearing plate. The winding cone consists of holes every 90 degrees for winding the springs and two set screws to secure the springs to the shaft. Steel counterbalance cables run from the roller brackets at the bottom corners of the door to a notch in the cable drums. When the door is raised, the springs unwind and the stored tension lifts the door by turning the shaft, thus turning the cable drums, wrapping the cables around the grooves on the cable drums. When the door is lowered, the cables unwrap from the drums and the springs are rewound to full tension.[7]
This company is absolutely awesome. Ryan the technician, came out within two hours on Sunday, St. Patrick's Day. I had called other companies but they were unable to come out and fix the door until Monday. It took him about 20 minutes total time to fix the door that I had knocked off the rails and totally tweaked!! Very professional. Called to say when he would get there. Very nice folks! And it was $89! Flat fee. He also lubricated the track and my door doesn't "scream" anymore! Just the nicest guy ever and totally knows what he is doing and does it fast! They really ARE ROCK STARS!! I cannot recommend them more highly!

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If your garage door is equipped with only one torsion spring, it will be much harder to get your door open. You will need to get 2-3 people to help lift the door up because the full weight can be anywhere from 150 to 300 pounds. We don’t recommend lifting the door when the spring break's due to the danger of it falling on someone. If you absolutely must get your garage door open, raw strength is what you need. When you get the door in the up position, use vise-grips or a c-clamp on the track below the bottom roller to hold the door in the up position.
Install the pulley at end of rail, opposite the motor compartment. Then feed the belt or chain through the end of the rail, around the pulley, then around the other end (at the motor). Finally you will attach the end of the belt or chain to the carriage. The end of the chain or belt should have a screw attached to it, so that you can easily attach it to the carriage. This screw will also allow you to adjust the tension of the chain or belt.[3]

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Extension spring systems should always be restrained by a safety cable that runs through the middle of the spring, tying off to a solid point at the rear and front of the horizontal door track. Extension springs represent a hazard to bystanders when a spring, pulley, or cable breaks under tension. Metal parts from extension spring systems can suddenly be launched.

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Many of the door’s components will be made from galvanized steel since it resists corrosion better than regular steel. The key thing you need to remember with steel is its gauge rating. The lower the gauge, the thicker the steel will be. For example, 12-gauge steel is thicker than 16-gauge steel. If you want superior quality, you will want to use components with a lower gauge rating.

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Self-storage roll-up doors operate in a similar manner to steel-rolling door springs. Like a steel rolling door, the curtain on these doors wraps around itself as the door opens. The primary difference, however, is that steel rolling doors are made of interlocking slats, while self-storage roll-up doors are just one piece of steel. While steel rolling doors are typically found in heavier commercial and industrial environments, self-storage roll-up doors are common in self-storage facilities. 

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Thank you so much for being available and sending Ryan out to fix our garage. The door wasn't closing and finally I noticed 2 rollers off the track. Afraid the door would fall and also afraid to leave it open overnight I searched for 24 hour service. 30 minutes later Ryan arrived and fixed the door, lubricated the track and hinges and tightened everything up. I definitely feel safer knowing the door is in place. He also helped me program my homelink and taught us safety features we didn't know about!
From a big-box store, basic garage door cables can run between $8 and $20, depending on the product. Your pro may charge you a different cost if they provide the cables. Your cables may not need to be replaced if they have simply come off the track, but broken cables will need to be completely removed and replaced. In either instance, the pros will need to secure or take down the door; unwind the springs; reset or replace the rollers, cables, and drums; and then wind the springs once more. For example, a pro could reset cables that have come off the track for $129.99. The average national cost for a garage door repair specialist is $80 - $110 per hour and the typical cost to replace a broken garage door cable is anywhere from $130 to $200.
After you’ve ordered your new garage door, we’ll perform a site inspection to confirm your door size. We’ll contact you to schedule the installation, and our professional installers will do the rest. They’ll deliver your door, take down the old door, reconnect your opener if there is one, seal your perimeter and provide a final walk-through where they’ll clean up the area and haul away your old door. Additional fees for haul away may apply in some markets. We are happy to provide answers to questions you may have at the time of your garage door and opener installation.
Garage doors cause injury and property damage (including expensive damage to the door itself) in several different ways. The most common causes of injury from garage door systems include falling doors, pinch points, improperly adjusted opener force settings and safety eyes, attempts at do-it-yourself repair without the proper knowledge or tools, and uncontrolled release of spring tension (on extension spring systems).
While a sudden issue is usually easily repaired, a consistent issue that has gone unaddressed for months or years will likely require a total replacement. The problem is that garage doors have a number of heavy, powerful moving parts. If the door is working as it is designed, it can open and close hundreds and hundreds of times without issues. However, if there is even a small issue in the lifting mechanism that repeatedly influences the movement of the door, you will soon find that the damage caused over those hundreds of lifts can’t be fixed.

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We also have a wide range of expertise repairing and installing both residential and commercial doors, meaning we can tackle any problem, large or small. We carry a wide range of doors from one of the industry’s leading manufacturers, Clopay, so you can make the choice that makes the most sense for your home and family while feeling confident that you are getting a door of the highest quality.
All measurements should be in feet and inches. Step 1, measure across the existing door or desired space for the width, then up and down for the height. The rough opening of your space should be the same size as the door. Step 2, measure the sideroom, which is the space beside your door. Measure the width of the left side, and then the width of the right side. Step 3, measure the space above the door, which is called the headroom. Measure the height of the distance between the top of the door opening and the ceiling. Step 4, measure the ceiling, which is called the backroom. You’ll need to measure the distance of the garage door opening toward the back wall of your garage. You should have 6 total measurements in all once you’ve finished measuring the space. Keep in mind that having an automatic garage door opener installed might call for additional backroom or ceiling space.

We live in a recently completed townhouse that was built with double-wall construction. That construction method was touted by the builder as what would keep sound from penetrating between the units. But we can hear the next door neighbors' TV and stereo, and sometimes voices and even snoring, through the wall. While sometimes it's the volume, mostly it's the bass sounds coming through the wall. They say they don't hear us, but we keep our bass turned down. They crank up the bass, and they are not going to change that. They also are not going to do anything construction-wise to help from their side. What is the best way for us to try to block the low frequency/bass sounds from penetrating the existing wall into our side?
Perfect name for a FANTASTIC company! These guys are definitely ROCKSTARS!!! Our garage door stopped working late one evening (the perfect time for something to break, right?!?!). I found Rockstar Garage Door after calling another company who left me in the lurch for over 2 hours with zero help. I am SO thankful I called Rockstar. Ryan talked me through some troubleshooting ideas. When those didn't work, he hopped in his truck and came right over (he even called back to give me an accurate ETA based on his GPS). He got the door closed for us that night so safety and security weren't a concern and scheduled an appointment for the following day. On the day of our appointment, Ryan arrived early (after calling to confirm it'd be ok to do so). He fixed all the issues we were having with efficiency (we needed a new motor) and tripled checked everything. Ryan was professional, personable and answered all the questions I had. He walked me through the new setup making sure I understood how everything worked before leaving. Service was prompt and reasonably priced. I couldn't ask for better service and definitely recommend using this company. Thanks Ryan (and Rockstar Garage Doors)!!

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Though you can do some maintenance to your garage doors on your own, it may be a good idea to schedule routine inspections with a professional. A typical service call will include a manual inspection of the door and opener. Then adjustments can be made including spring tension, chain/belt tension, limits and force adjustments and door lubrication. Fees for this service vary from place to place, but garage door repairs typically cost between $147 and $340.

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So, why did my cable break? These cables move every time the door is operated and travel over a system of pulleys or wind on a cable drum or spool. Over time this part may wear from use or deteriorate from moisture near the bottom of the door. Should a pulley be suffering from faulty bearings it may also accelerate the wear. Should the door be out of adjustment the cable may be rubbing on other hardware items such as the track which will also accelerate wear. A visual inspection will often allow a cable to be replaced before it fails. Look for signs of corrosion, rust, fraying or excessive wear.

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Roller doors ("Sheet Doors"-USA) are usually constructed of corrugated steel. They evolved from cover window and door coverings.[4] Other materials can be used (e.g.; transparent corrugated fibreglass) where strong impact resistance is not required. Corrugations give the door strength against impacts. A typical single car garage roller door has a preloaded spring inside the rolling mechanism. The spring reduces the effort required to open the door. Larger roller doors in commercial premises are not sprung (except USA) and use a manual pulley and chain system or a geared motor to raise and lower (roll up and roll down) the door. Roller doors cannot be effectively insulated.
Lower the door and dismantle it by removing the hardware. Lower a double door by recruiting at least two helpers to help with the weight, and place a 2×4 block under the door to prevent smashing a foot or finger when it’s lowered. Remove the sections one at a time by disconnecting the rollers and brackets. If you have windows, tape them to help control flying shards if they break. Then remove the old roller tracks and remaining hardware.

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There are lots of ways your garage door can suffer damage. The tracking might be rusted or broken, the weatherstripping might need to be replaced or the door itself might actually be broken or have a hole in it. After all, garage doors are sturdy but not unbreakable. One component of your garage door in particular that will likely need replacing every so often is the spring.

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With garage door installation costs, these numbers also include the actual purchase of the new door and other hardware, including the tracks, adhesives, connectors and fasteners. Keep in mind that if these numbers seem extreme, garage door replacement and upgrades can yield, on average, one of the highest returns on investments for homeowners — with an expected 85 percent.

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If you have a Wayne Dalton TorqueMaster system (pictured below), the springs will be inside a tube. The only way to determine if one is broken is to lift the garage door manually. If the door is heavy (roughly 60lbs for a double car door), you most likely have a broken spring inside the TorqueMaster tube. Another way to tell if you have a broken spring in your Wayne Dalton Torquemaster tube is if the door goes up and won't go back down.

You may enter your information on this website, visit an in store associate or call our garage door repair team at the number at the top of this page. Within 24 hours you will receive a call from a local service provider to discuss your requested service. Afterwards, you will schedule a date and time for the service provider to come to your property.

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For Sears Garage Door Installation and Repair Services, making your garage door safe is as important as making it function well. For this reason, all of our repair services and tune-ups feature a 20-point safety check. Our technician will carefully examine your garage door panels, springs, sensors, safety release, hardware, track, and more. This ensures that, not only has our work been done well, but that your garage door poses no danger to your vehicles or family. Due to the intricacy of garage door systems, only garage service professionals should attempt to adjust, repair, or service door equipment.
"I wanted to thank you for the overall great customer service Garage Door Nation recently provided me regarding a broken torsion spring on my 7'x16 garage door. Having heard the horror stories associated with DIY torsion spring replacements, I was concerned about my ability to tackle my garage door repair on my own. However, the expert videos on how to properly measure and order parts as well as the "how to" on the actual replacement made the project simple and straight forward. Additionally, I received my parts in three business days which allowed me to complete the repair ahead of schedule."

If your garage door goes up and down in a jerky motion, you might have one broken spring on a two spring system. Some garage door openers are strong enough to lift a door with only one good spring. The “herky jerky” motion is especially common with garage doors equipped with extension springs. It might be something as simple as lubricating your garage door pulleys, hinges, and rollers. When in doubt or if something doesn’t feel right about your door, call a service company to have it serviced.


As a local, family-owned garage door service company at first we were focusing on providing garage door repair and garage door installation services mostly across Naperville, IL. However, it did not take a long time for the good word spread about our high-quality garage door service work and we started getting phone calls from all troubled homeowners looking for services. Today we are happy to offer our garage door services to the majority of the Northern Suburbs of Chicago.
Sears Craftsman Garage Door Openers are America’s favorite. We have several options to choose from that will fit your individual needs. Sears garage door opener selections includes 1/2 horsepower, 3/4 horsepower, belt and chain drive as well as the Craftsman Smart Control garage door opener which allows you to control and monitor your garage door even when you are away from home.
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