Garage door springs come in two styles: torsion (see above), which mounts on the header above the door, and extension (Photo 1), which floats above the upper roller track. In the past, extension springs were safer to install but didn’t have containment cables running through the center of the spring. Without cable, these springs become dangerous, heavy whips when they break. They also tend to be noisier than torsion springs, and we recommend you use them only if you don’t have the 12 in. of headroom above the door that a torsion spring requires.

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10The type of garage door shown provides the necessary lift assistance with a “torque tube.” If you intend to use an opener, wait to install the tube. Otherwise, install the torque tube according to the manufacturer’s directions. Roll up the door about 4 feet to check for the alignment of the tracks, and make any adjustments. Then tighten all fasteners.
I called Molina garage door service in the late afternoon regarding a door that was off the rails. Within 2 hours Daniel showed up to the property and had everything fixed in a short period of time. Although My only interactions with Daniel were via the phone, he was very professional and explained everything well. Everything was done for a fair price. Will highly recommend.

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I am SO thankful I called Rockstar. Ryan talked me through some troubleshooting ideas. When those didn't work, he hopped in his truck and came right over (he even called back to give me an accurate ETA based on his GPS). He got the door closed for us that night so safety and security weren't a concern and scheduled an appointment for the following day.
When a garage door service company gets a phone call in reference to a broken spring, the first thing the homeowner usually says is “the cables are broken”. This makes sense because the cables on a garage door will fly every which way, fall to the ground, become disconnected from the door, or even get caught in between the garage door and the jamb. It is rare for cables to break or need replacing when a garage door spring breaks. If your garage door has two torsion springs, the second spring will keep the cables tight and on the drums. You will have to look up at the springs to determine if one is broken.

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After setting up an appointment with us, Dan showed up promptly at the agreed upon appointment time and gave us options(pros &cons of replacing vs repairing of the garage door). We decided to replace the door. Dan listened to our concerns and budget limitations very professionally and patiently. This was a first experience with garage door replacement for us. Dan actually emailed us with the estimate to replace the door immediately, very impressive!
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