Perfect name for a FANTASTIC company! These guys are definitely ROCKSTARS!!! Our garage door stopped working late one evening (the perfect time for something to break, right?!?!). I found Rockstar Garage Door after calling another company who left me in the lurch for over 2 hours with zero help. I am SO thankful I called Rockstar. Ryan talked me through some troubleshooting ideas. When those didn't work, he hopped in his truck and came right over (he even called back to give me an accurate ETA based on his GPS). He got the door closed for us that night so safety and security weren't a concern and scheduled an appointment for the following day. On the day of our appointment, Ryan arrived early (after calling to confirm it'd be ok to do so). He fixed all the issues we were having with efficiency (we needed a new motor) and tripled checked everything. Ryan was professional, personable and answered all the questions I had. He walked me through the new setup making sure I understood how everything worked before leaving. Service was prompt and reasonably priced. I couldn't ask for better service and definitely recommend using this company. Thanks Ryan (and Rockstar Garage Doors)!!

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Most homeowners never know they have a broken garage door spring until they try to leave their home. You go in the garage to open the door, push the wall button, and the door only goes up 6”. The reason for this is the garage door opener force or sensitivity has activated, causing the opener to stop pulling the door up. This is a safety feature built into most garage door openers. It is actually a good thing when the open force activates to prevent any damage to your garage door or opener.

Installing an overhead garage door requires a few tools and a friend to help. First, the lower door panel needs to be set up in the center of the doorway. The remaining panels and tracks are held in place with hinges, brackets, and screws. Set up an easy-to-install torsion spring system to ensure that your door lifts properly for many years to come.

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I told several people that I planned on installing a garage door torsion spring after mine broke. ALL of them told me that it was too dangerous and a few feared for my life! Honestly it was one of the simplest home repairs I have ever done. That is thanks in large part to your very helpful installation video. Your videos on measuring springs etc. were also very helpful. All of the necessary details are there.

Many of the door’s components will be made from galvanized steel since it resists corrosion better than regular steel. The key thing you need to remember with steel is its gauge rating. The lower the gauge, the thicker the steel will be. For example, 12-gauge steel is thicker than 16-gauge steel. If you want superior quality, you will want to use components with a lower gauge rating.

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The Torquemaster system has a lock built into each side on a double car door that will activate when a spring breaks causing the door to lock in the up position. It is very simple to deactivate this lock and get your door closed. But, you can guarantee you have a broken spring inside the Torquemaster tube on the side where the lock activated. You will need the spring inside replaced or have it converted over to a standard torsion spring set up, which is what we recommend and a service we perform quite frequently. A standard torsion spring will last 3 times longer than the small spring inside the Torquemaster tube.
We had a great experience with Plano Garage Door today. We came home to find out that our garage spring had broke and the garage door opener had twisted the rails and bent the top garage door panel. I called Plano Garage Door and they politely took my call and sent out a tech within a few hours. Scott arrived and replaced the broken spring, straightened out the door and the rails, and made sure everything was working well. We couldn't be happier with our experience with Scott and the company as a whole. I would highly recommend this company.
Daniel returned my call in ten minutes. It was late in the afternoon and he was at my residence within two hours, arriving half an hour earlier than anticipated.  My garage door opener was malfunctioning and the fix was quick and easy. After the repair Daniel lubricated all the garage door springs and joints.  Very personable and obviously knowledgeable, he explained everything I needed to do to maintain trouble-free operation of the door. HIGHLY recommend !
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