The technician, Robert Helton, was very pleasant, helpful, and professional. He repaired the garage door opener expeditiously and explained why it hadn't worked properly. He also checked the chain mechanism and the door itself and showed me how to manually work the door should I need to do that in the future. I was very pleased with this repair work.

Providing overhead door sales, service, and installation, to the San Antonio area including the following cities and counties: Adkins, Atascosa, Boerne, Converse, Elmendorf, Helotes, Macdona, Saint Hedwig, San Antonio, Universal City, Von Ormy, Comal County, Bulverde, Canyon Lake, Fischer, New Braunfels, Spring Branch, Guadalupe County, Cibolo, Geronimo, Kingsbury, Marion, Mc Queeney, Schertz, Seguin, Staples, Kendall County, Bergheim, Comfort, Kendalia, Waring, Kerr County, Center Point, Hunt, Ingram, Kerrville, Mountain Home, Fredericksburg, San Marcos

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Garage door spring snapped.  Called 4 companies for best price, best springs and longest warranties on parts and labor.  Search no further, Rockstar Garage had it all.  Manager, Louise, gave me a incredible deal and had service tech, Willie, out to my home same day, within 2 hrs!!  It was pouring rain too!  Willie went above and beyond to tune up my door, lube it and showed me some tricks to save more $$ in the future.  Just a class act all the way around!

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Garage door springs come in two styles: torsion (see above), which mounts on the header above the door, and extension (Photo 1), which floats above the upper roller track. In the past, extension springs were safer to install but didn’t have containment cables running through the center of the spring. Without cable, these springs become dangerous, heavy whips when they break. They also tend to be noisier than torsion springs, and we recommend you use them only if you don’t have the 12 in. of headroom above the door that a torsion spring requires.
A typical version of an overhead garage door used in the past would have been built as a one-piece panel.[1] The panel was mounted on each side with unequal parallelogram style hinge lifting mechanism. Newer versions of overhead garage doors are now generally built from several panels hinged together that roll along a system of tracks guided by rollers.[1] The weight of the door may be 400 lb (181.4 kg) or more, but is balanced by either a torsion spring system or a pair of extension springs.[2] A remote controlled motorized mechanism for opening garage doors adds convenience, safety, and security.[3]

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A few different things can go wrong with garage door cables. For one thing, some cables have been known to get wound around the drum incorrectly so that the door becomes jammed, often drooping on one side, or the door will catch as it is being lowered.  Cables have also been known to become completely unwound from the drum and will need to be reconnected. Sometimes the pulleys can get worn out. When this happens, the cable won’t slip through as smoothly, and you’ll again notice that your door becomes stuck or cocked to one side. If this is the case, the pulleys will need to be replaced.

If your garage door is not opening or has become jammed, you may need to replace the garage door cables. Unless you have the proper tools and know-how, this is a job best left to a professional due to the weight of the garage door and the extreme tension of the springs. The cost of repair will vary depending on your location, the length of the cables you need, and the time it takes the pro to do the replacement.

Annual maintenance. Make an annual check of all nuts and bolts on rails and rollers to make sure they’re firmly tightened. Check the condition of all cables to make sure they’re not worn or frayed. Lubricate rollers and springs with a garage-door lubricant (see How to Fix a Noisy Garage Door for maintenance and problem-solving tips). The door should operate smoothly and be properly balanced. Check the balance by disconnecting the opener and lowering the door halfway- the door should hold its position. If it doesn’t, adjust the spring tension or replace the springs.
Thank you so much for being available and sending Ryan out to fix our garage. The door wasn't closing and finally I noticed 2 rollers off the track. Afraid the door would fall and also afraid to leave it open overnight I searched for 24 hour service. 30 minutes later Ryan arrived and fixed the door, lubricated the track and hinges and tightened everything up. I definitely feel safer knowing the door is in place. He also helped me program my homelink and taught us safety features we didn't know about! Thanks again for coming out on short notice.
A few different things can go wrong with garage door cables. For one thing, some cables have been known to get wound around the drum incorrectly so that the door becomes jammed, often drooping on one side, or the door will catch as it is being lowered.  Cables have also been known to become completely unwound from the drum and will need to be reconnected. Sometimes the pulleys can get worn out. When this happens, the cable won’t slip through as smoothly, and you’ll again notice that your door becomes stuck or cocked to one side. If this is the case, the pulleys will need to be replaced.
Many of the door’s components will be made from galvanized steel since it resists corrosion better than regular steel. The key thing you need to remember with steel is its gauge rating. The lower the gauge, the thicker the steel will be. For example, 12-gauge steel is thicker than 16-gauge steel. If you want superior quality, you will want to use components with a lower gauge rating.

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The new opener was installed yesterday and today for a while it wouldn't close properly. The customer service representative said they will probably have to reverse the sensors. However, no one could come out today (Friday) or tomorrow. She will call me by Tuesday of next week to schedule someone to come here. The customer service rep. and the technician were nice but as of now, my new garage opener is not working to my satisfaction.
If you pull the red emergency release rope on your automatic opener and you still can’t lift the garage door, you probably have a broken spring. The counterbalance spring is what lifts the garage door, not the garage door opener. If the spring is broken, the door is dead weight. A garage door can be lifted, but it is going to require some muscle to get it up. It is also important to lift the door evenly so it does not jam in the tracks.

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Vincent was professional, informative, personable, efficient, and cleaned up his work area as he worked. I told him and now I am telling you... He my "Jordan" of garages. Give him a raise or at least a bonus. Thank you for sending him for my install. I am extremely pleased with my garage opener & with his install and information I am confident in its operation. Thank you.
Vision Garage Door Repair Colorado Springs CO are committed to make superior quality services available to all. We have technicians with expertise on garage door installation, comprehensive repair services, replacement services and routine maintenance. We have a solid partnership with the leading garage door brands. This allows us to provide reliable guidance to our customers on the best doors for their garages and right door parts. Our service delivery is fast as we have a 24 hour emergency response team. Call us today for reliable and cheap garage door services performed by professionals.

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Test the door balance. A garage door should require only a few pounds of pressure to move it up and down. If springs wear out and lose their resiliency, a power garage door opener may need to work extra hard to lift the door. This can quickly wear out the motor on the opener. Replacing worn-out springs is usually a job for a professional technician.
Wheel Track Obstruction – Try closing the garage door manually to see if there are obstructions on the wheel tracks. If that is not the case, examine your tracks for potential damage like dents and bends. Look at your door to see if it is hanging unevenly. If the track is damaged or the door is hanging unevenly, it is time to call a professional for repairs. Track repairs can typically cost $133 to $154. Cost for correcting the uneven hanging of doors themselves can vary greatly, but typically cost about $125.
Garage door cables can and do break on occasion. One reason the cable might break is simply age. Cables experience wear and tear just like any other working part. Over time, the cables can weaken and eventually snap. Garage door cables also break because of rust. Rust can corrode the cable, and unless you catch it in time, the rust will have eaten through the cable. Fraying is another problem that causes garage door cables to snap. Picture a rope. Rope is made up of smaller pieces of rope twisted together to make a thicker cord. Garage door cables work the same way. A lot of little wire cables are wound together to make a stronger, thicker cable.  If one of these little cables breaks, it could fray the other little cables around it until the whole thing eventually snaps.  No matter the cause, a broken cable is a big problem and warrants a call to a certified garage door repairman.

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The history of the garage door could date back to 450 BC when chariots were stored in gatehouses, but in the U.S. it arose around the start of the 20th century. As early as 1902, American manufacturers—including Cornell Iron Works—published catalogs featuring a "float over door." Evidence of an upward-lifting garage door can be found in a catalog in 1906.[4]

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When a torsion spring is wound up, it grows 2” in length. This is because the spring starts to compress and the metal has to go somewhere. After the spring is wound, the winding cone is clamped down on the torsion shaft so it can turn the drums to wind the cables as the door goes up. Since the end of the spring is “set” on the shaft, a two-inch gap is left when the spring break's. This is the most definite way of determining you have a broken garage door spring.
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