Garage door cables can and do break on occasion. One reason the cable might break is simply age. Cables experience wear and tear just like any other working part. Over time, the cables can weaken and eventually snap. Garage door cables also break because of rust. Rust can corrode the cable, and unless you catch it in time, the rust will have eaten through the cable. Fraying is another problem that causes garage door cables to snap. Picture a rope. Rope is made up of smaller pieces of rope twisted together to make a thicker cord. Garage door cables work the same way. A lot of little wire cables are wound together to make a stronger, thicker cable.  If one of these little cables breaks, it could fray the other little cables around it until the whole thing eventually snaps.  No matter the cause, a broken cable is a big problem and warrants a call to a certified garage door repairman.

The technician, Robert Helton, was very pleasant, helpful, and professional. He repaired the garage door opener expeditiously and explained why it hadn't worked properly. He also checked the chain mechanism and the door itself and showed me how to manually work the door should I need to do that in the future. I was very pleased with this repair work.


When a torsion spring is wound up, it grows 2” in length. This is because the spring starts to compress and the metal has to go somewhere. After the spring is wound, the winding cone is clamped down on the torsion shaft so it can turn the drums to wind the cables as the door goes up. Since the end of the spring is “set” on the shaft, a two-inch gap is left when the spring break's. This is the most definite way of determining you have a broken garage door spring.

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My garage door broke on a Saturday night as I was getting ready to leave for a holiday party. Kelvin was here within 30 minutes. He reviewed everything with me that was happening with my door. He gave me the estimates of what was immediately needed to be done in order for my door to raise and then what I will need to have done very soon. I could see all the problems he pointed out to me and I decided to have everything done. He completed everything that night. I was very satisfied with Kelvin’s professionalism and the work he did. Thank you again. 

Measure area labeled headroom (5), which is the distance between the top of the door opening (jamb header) and the ceiling (or floor joist). 10" is required for the standard extension spring or EZ-SET® Extension Spring System while 12" is required for a standard torsion spring and EZ-SET® Torsion Spring System. If you have restricted headroom, special hardware is available. Additional headroom is required for installation of an automatic garage door opener. NOTE: If garage door height extends above the opening, the headroom measurement should be adjusted proportionately.

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Our crew of experienced, licensed professionals know everything there is to know about garage door repair Santa Rosa CA. From broken springs to track repair, we handle every aspect of garage doors, ensuring that they are operating properly and safely. No matter what type of issue you are experiencing, you can count on our team to offer fast, efficient, and affordable services.
Furthermore, newer doors come with more improved security features, helping to improve the way you protect your home and loved ones. While older doors are easy to break into, whether through breaking the lift mechanism or even using a universal garage door remote, new doors come with many redundant security features, which will go a long way in deterring even the most ingenious burglar.
A typical version of an overhead garage door used in the past would have been built as a one-piece panel.[1] The panel was mounted on each side with unequal parallelogram style hinge lifting mechanism. Newer versions of overhead garage doors are now generally built from several panels hinged together that roll along a system of tracks guided by rollers.[1] The weight of the door may be 400 lb (181.4 kg) or more, but is balanced by either a torsion spring system or a pair of extension springs.[2] A remote controlled motorized mechanism for opening garage doors adds convenience, safety, and security.[3]
After moving into our home, we could not get our garage keypad to work. Our builder's representative was useless so I decided to fix this issue on my own. Thanks to Yelp, I found Rockstar Garage Door Services. I immediately received a call back after leaving a message and got a same day appointment. Ryan, the technician, came out within the time frame quoted, was kind and super knowledgeable about garage doors. He quickly figured out that our keypad was not programming because of its location and the fact that it does not transmit through steel (which our garage door is partly made of). He installed an updated, more compatible keypad within minutes and like magic, we had a functioning keypad! He was kind enough to stay afterwards to explain the different functions on our garage door as well. On top of their stellar customer service, their prices are competitive and reasonable. The service fee was $89 and the keypad replacement was $75. Hoping there are no other garage issues but if there are, I will definitely be calling them back!

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While it would be wonderful if door springs lasted forever, the reality is that the simple act of opening and shutting the door multiple times every day isn’t easy. It’s hard on the springs, even though they’re built to do it. Most springs will last for a while, but they won’t last forever. The regular wear and tear of endlessly opening and shutting the door breaks them down and eventually, they’ll need to be replaced.

When I called to schedule the repair service, I was transferrd 5 times and spoke with 6 service reps. Each rep was very confused by my request to get my garage door repaired. One rep actually told me that Sears doesn't repair garage doors. I had to tell her that Sears installed the door. When I finally found a rep who could schedule my service, it took one week for the appointment.

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Providing overhead door sales, service, and installation, to the San Antonio area including the following cities and counties: Adkins, Atascosa, Boerne, Converse, Elmendorf, Helotes, Macdona, Saint Hedwig, San Antonio, Universal City, Von Ormy, Comal County, Bulverde, Canyon Lake, Fischer, New Braunfels, Spring Branch, Guadalupe County, Cibolo, Geronimo, Kingsbury, Marion, Mc Queeney, Schertz, Seguin, Staples, Kendall County, Bergheim, Comfort, Kendalia, Waring, Kerr County, Center Point, Hunt, Ingram, Kerrville, Mountain Home, Fredericksburg, San Marcos 

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First and foremost, a garage door, by design, contains springs designed to balance your door and make it easier to lift. Those springs are under incredible amounts of tension. If a spring breaks or is improperly released, it can cause incredible and potentially fatal injuries. Keep in mind, when working on a garage door spring, it is likely that your face and head will be close to it, meaning that your most sensitive area will be in the direct path of the released spring.
This is the #1 reason why garage door springs fail or break! The average, properly installed torsion springs will last for approximately 10,000 cycles. A cycle is when the garage door goes up and then goes back down. Even if you were to only leave and come back once throughout the entire day, that still equates to two cycles per day or 730 in a year. That being said a garage door spring would only last for a little over 13 ½ years. However, most people open and close the door many times throughout the day, running many cycles, shortening that life span to far less than 13 ½ years. It is even possible to go through 10,000 cycles in about a year!

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After you’ve ordered your new garage door, we’ll perform a site inspection to confirm your door size. We’ll contact you to schedule the installation, and our professional installers will do the rest. They’ll deliver your door, take down the old door, reconnect your opener if there is one, seal your perimeter and provide a final walk-through where they’ll clean up the area and haul away your old door. Additional fees for haul away may apply in some markets. We are happy to provide answers to questions you may have at the time of your garage door and opener installation. 

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Technician gave me a window of 1-4pm, I called at 330 to see if he was on his way. He told me he would be there at 4pm, reason being was because of the amount of work orders he had that day. He was also by himself, had no helper. I was very satisfied that he was able to repair my garage door. He was very professional considering he showed up on a Friday afternoon on a 100 degree day. Thanks again

Good response time and service; Question - I googled to find the Sears Garage Door repair phone number. During the conversation, I was unsure if this was "Sears" or a "contractor service" or other service. I had to ask if this repair person was coming from "Sears" or an independent repair. I was concerned until the service man arrived in a sears truck wearing Sears apparel. You might want the process to be more clearly identified as Sears.
The U.S. Consumer Product Safety Commission says that about 30,000 injuries linked to garage doors are now reported every year in the United States. Many of these injuries have involved bruised or broken extremities. However, some have included serious shoulder, back, and head injuries leading to permanent disability or even death. What is the cause of these garage door injuries? One leading cause has been homeowners trying to repair or replace their own garage door springs.

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While a new coat of paint can go a long way in improving the look of your garage door, the truth is that door design has come a long way in the years since garages were first installed in homes. Not only are newer doors more in line with current fashion trends, but they are also better sized for today’s cars. A new, contemporary door is a great way to get an immediate boost on the value of your home.

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Carriage: These doors mimic the look of doors found on old carriage houses in the days of horses and buggies. Because of their rustic look, they are often favored in the West and Southwest of the United States. The doors swing open like oversized French doors and hang from jambs on hinges. With their unique look, they create an area of visual interest for your home and are quite energy efficient. The downside is they require a considerable amount of clearance to work properly. Because most carriage garage doors are largely composed of wood, you may need to replace deteriorating or rotting door materials. The average cost for carriage garage door repairs is $133. 

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After you’ve ordered your new garage door, we’ll perform a site inspection to confirm your door size. We’ll contact you to schedule the installation, and our professional installers will do the rest. They’ll deliver your door, take down the old door, reconnect your opener if there is one, seal your perimeter and provide a final walk-through where they’ll clean up the area and haul away your old door. Additional fees for haul away may apply in some markets. We are happy to provide answers to questions you may have at the time of your garage door and opener installation.

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The following instructions can be followed by most do-it-yourselfers. You will need a second person to help you at the beginning of this tutorial to raise the door so that you can replace your torsion springs. These instructions are for replacing two springs on a self-storage roll-up door, also known as a mini-warehouse curtain door, that have the typical self-storage style loops on each end of the springs.
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