Thank you so much for being available and sending Ryan out to fix our garage. The door wasn't closing and finally I noticed 2 rollers off the track. Afraid the door would fall and also afraid to leave it open overnight I searched for 24 hour service. 30 minutes later Ryan arrived and fixed the door, lubricated the track and hinges and tightened everything up. I definitely feel safer knowing the door is in place. He also helped me program my homelink and taught us safety features we didn't know about! Thanks again for coming out on short notice.
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After moving into our home, we could not get our garage keypad to work. Our builder's representative was useless so I decided to fix this issue on my own. Thanks to Yelp, I found Rockstar Garage Door Services. I immediately received a call back after leaving a message and got a same day appointment. Ryan, the technician, came out within the time frame quoted, was kind and super knowledgeable about garage doors. He quickly figured out that our keypad was not programming because of its location and the fact that it does not transmit through steel (which our garage door is partly made of). He installed an updated, more compatible keypad within minutes and like magic, we had a functioning keypad! He was kind enough to stay afterwards to explain the different functions on our garage door as well. On top of their stellar customer service, their prices are competitive and reasonable. The service fee was $89 and the keypad replacement was $75. Hoping there are no other garage issues but if there are, I will definitely be calling them back!
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The following instructions can be followed by most do-it-yourselfers. You will need a second person to help you at the beginning of this tutorial to raise the door so that you can replace your torsion springs. These instructions are for replacing two springs on a self-storage roll-up door, also known as a mini-warehouse curtain door, that have the typical self-storage style loops on each end of the springs.
Given the complexity of a garage door and opener system, there are a variety of different areas something could go wrong. If your garage door shakes or is very loud during operation, the garage door closes all the way only to immediately open back up, the garage door opens slowly or closes too quickly, or the garage door opener and remote aren't working at all, you should seek help from a professional garage door repair specialist.