Every thing the tech demostrated was helpful, he knew how to do his job even if his eyes were shut. Very knowledgeable, took time out to explain every detail about the install process. Very highly satisfied. A d would love to have him for future additional repairs. Would definitely recommend sears and would use you guys again thanks mr.technician for a job well done.
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I PAID 700.00 DOLLORS TO GET THE 2 SPRINGE REPLACED WITH TOW DIFFERENT SPRINGS AND BOTH END BEARINGS PLUS INSTATTING THEM. tHIS IS ON A SATURDAY EVENING. aFTER ALL THAT i PAID BY CREDIT CARD THA THE INSTALL COULD SWIPE ON HIS PHONE. hE SAID AT THAT TIME I WOULD RECIEVE MY INVOICE VIA EMAIL. I didn,t think about it until another repair man came today 3/9/16 and he showed me that the bar that goes from one side to the other, had a bow in it of 3 inches just frome one side to the other. With this it will make the new bearings ware out faster. I trusted them to do the job right, But when i called to tell them that they replied that it was passed the 30 day warranty and they would do nothing more.
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First, with all the frauds and impersonate these day, I really appreciate it when Precision let me know who will be coming out and at what time? Tom was our Technician, he called ahead to let us know exactly when he would arrive and was on very prompt. Tom was very knowledge and professional, he represents his company very well and because of employee like him, I would definite recommend Precision to my family and friends. Thanks for being there when we needed you the most. Phu Le
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Thank you so much for being available and sending Ryan out to fix our garage. The door wasn't closing and finally I noticed 2 rollers off the track. Afraid the door would fall and also afraid to leave it open overnight I searched for 24 hour service. 30 minutes later Ryan arrived and fixed the door, lubricated the track and hinges and tightened everything up. I definitely feel safer knowing the door is in place. He also helped me program my homelink and taught us safety features we didn't know about! Thanks again for coming out on short notice.